Your Privacy Is Our Priority
This policy gives you a complete overview of how your personal information is collected, stored, and used on the 888et platform.
Introduction and Purpose of the Policy
1 Introduction
888et ("we", "us", or "the platform") operates a trusted online gaming service for users in Bangladesh. We believe that protecting your personal information is a fundamental right and an essential part of our service.
This Privacy Policy ("Policy") explains what information we collect when you use the 888et website and related services, why we collect it, how that information is used and protected, and what rights you have.
2 Who This Policy Applies To
This policy applies to all individuals who:
- visit the 888et website;
- register an account or log in to the 888et platform;
- use any of our services (cricket betting, slot games, live casino, etc.);
- contact us or request support.
Only persons aged 21 or older may use our services.
What Information We Collect
3 Information Provided Directly
Information you voluntarily provide during account registration, login, or when contacting us, including:
- name, date of birth, and national ID details (for age verification);
- email address and mobile number;
- payment details — such as bKash, Nagad, Rocket numbers or bank account information;
- login credentials (username and encrypted password);
- messages you send when submitting a support request or complaint.
4 Automatically Collected Information
When you use the 888et platform, certain technical information is collected automatically:
- IP address and device type;
- browser type and operating system version;
- pages visited, session duration, and click patterns;
- information obtained from cookies and similar tracking technologies;
- transaction history — deposits, withdrawals, and betting activity.
5 Information Received from Third Parties
Information may be collected from third parties in the following cases:
- data received through identity verification service providers;
- transaction confirmation information from payment processors (particularly bKash, Nagad, and Rocket);
- information from fraud prevention and risk assessment service providers.
How Information Is Used
6 Purposes for Using Information
888et uses your information for the following legitimate purposes:
- Account Management: to handle registration, login, identity verification, and account security;
- Service Delivery: to process betting, gaming, deposits, and withdrawals;
- Customer Support: to respond to your questions, complaints, and requests;
- Security and Fraud Prevention: to detect account misuse, money laundering, and other irregular activity;
- Service Improvement: to analyse user experience and make the platform more effective;
- Responsible Gaming: to identify unusual betting patterns and provide assistance;
- Communication: to send important notifications related to your account or our services.
7 Marketing Communications
With your consent, 888et may inform you about bonus offers, new games, or special promotions. You can opt out of such communications at any time — by contacting the support team or updating your account settings.
Data Protection and Security
8 Security Measures
888et applies industry-standard technical and administrative measures to keep your personal information secure:
- SSL Encryption: all data transfers are encrypted using TLS/SSL technology to prevent third-party access;
- Password Hashing: your password is never stored in plain text — strong cryptographic hashing is used;
- Access Controls: only authorised personnel can access information on a need-to-know basis;
- Regular Security Reviews: systems and processes are tested on a regular basis;
- Fraud Monitoring: suspicious activity is automatically detected and blocked.
However, no method on the internet is completely secure. You are also advised to stay mindful of your own account security — use a strong password and do not share your login details with others.
9 Data Retention Period
888et retains your information only for as long as necessary. As a general principle:
- all relevant information is retained while your account is active;
- even after an account is closed, some information may be kept for as long as required to meet legal obligations;
- transaction records are retained for the period specified under applicable financial regulations.
Data Sharing and Third Parties
10 When Information Is Shared
888et does not sell your personal information to third parties. However, information may be shared in the following circumstances:
- Service Providers: with selected partners for payment processing, identity verification, fraud prevention, and technical support — only the minimum necessary information, and under strict confidentiality agreements;
- Legal Obligations: when required as part of a court order, a lawful request from a government authority, or a legal process;
- Security Protection: where disclosure is necessary to prevent fraud, money laundering, or other unlawful activity;
- Business Changes: in the event of a merger, acquisition, or asset transfer, where continuity of data protection will be maintained.
11 International Data Transfers
888et's servers and partners may be located in various countries. Wherever data is transferred, we ensure that data protection standards remain consistent with this policy and that appropriate contractual safeguards are in place.
Your Rights and Choices
12 Your Data Rights
As a user of 888et, you have the following rights:
- Access: the right to know what information we hold about you;
- Correction: the right to request that incorrect or outdated information be updated;
- Deletion: the right to request that your information be deleted in certain circumstances (where no legal obligation applies);
- Restriction of Processing: the right to request that data processing be restricted in certain cases;
- Data Portability: the right to receive your information in a structured, readable format;
- Objection: the right to object to the use of your information for specific purposes.
To exercise these rights, contact us at [email protected].
13 Closing Your Account
You may request to close your 888et account at any time. Once an account is closed:
- your personal information will no longer be actively processed;
- however, some information may be retained for a specified period due to legal and regulatory obligations;
- relevant information will be kept until any pending transactions or disputes are resolved.
Special Provisions and Legal Matters
14 Protection of Minors
888et strictly does not provide services to anyone under the age of 21. If we become aware that a minor has inadvertently opened an account, that account will be closed immediately and the associated information will be deleted. We do not knowingly collect any information from minors.
15 Linked External Sites
Our platform may occasionally reference third-party websites. 888et is not responsible for the privacy practices of those external sites. We recommend that you read the privacy policy of any other site before using it.
16 Changes to This Policy
888et may update this Privacy Policy when needed. If significant changes are made, we will notify you in the following ways:
- a notification sent to your registered email address;
- a notification displayed when you log in to the platform;
- the update date noted on the privacy policy page of the website.
Continuing to use the platform after a change is made will be considered as your agreement to the updated policy.
17 Applicable Law and Jurisdiction
This Privacy Policy will be interpreted and applied in accordance with applicable law. If you have any dispute or complaint regarding this policy or our data handling practices, please contact our support team — we will work to resolve it directly.
Have Questions About Your Data?
Our support team is available 24/7 for any questions about the privacy policy or your information.
Email us: [email protected] — or speak with us directly via live chat.